Legal · Privacy policy

Privacy policy

Last updated: October 30, 2026. Replaces the earlier privacy notice dated September 22, 2026.

This Privacy Policy explains what information MTA ULTRA IT LLC d/b/a Naumio ("Naumio," "we," "us") collects through naumio.com (the "Site") and when you email us or buy from us, and how we use it. Naumio is based at 8835 SW 107th Avenue #1033, Miami, FL 33176.

1. The short version

2. What we collect

2.1 When you visit the Site. The Site is a static website hosted by Cloudflare (Cloudflare Pages). Like any web host, Cloudflare automatically receives technical information when your browser loads a page, such as your IP address, browser type, the page requested, and the time, and uses it to deliver the Site and protect it from attacks. The Site also loads fonts from Google Fonts, so your browser sends your IP address and browser information to Google when a page loads. We do not set our own cookies and we do not run analytics or advertising scripts on the Site.

2.2 When you email us. When you write to sales@naumio.com (or another Naumio address), we receive your name, email address, and whatever you include in your message and attachments. Our email is hosted by Microsoft 365. Please do not send passwords or private customer, patient, or financial records.

2.3 When you buy online. If you buy a service or plan through an online checkout, payment is processed by Stripe. Stripe collects your payment card and billing details under its own privacy policy. We receive your name, email address, billing country or address, what you bought, the amount, and the last digits of your card, but not your full card number.

2.4 When you become a client. If you hire us, we handle the information needed for the project under our written agreement with you, which controls over this Policy for that information.

2.5 Social media. The Site links to our pages on X, Instagram, and YouTube. Those companies collect information under their own policies if you click through or interact with us there.

3. How we use information

We use information to: reply to you and decide whether we can help; provide, bill for, and support services you buy; keep records required for tax and accounting; protect the Site, our systems, and our clients; and comply with the law. We may send you messages about a service you bought (for example renewal or cancellation confirmations). We will send marketing emails only if you ask for them, and every marketing email will include a way to opt out.

4. AI tools

Naumio uses approved AI tools, under human supervision, to help read, organize, and draft replies to messages and to do project work. We use business accounts with model training on our content turned off where the provider offers it. We do not use your messages to train our own AI models.

5. Who we share with

We share information only: (a) with service providers who help us run the business (such as Cloudflare, Microsoft, Google Fonts, Stripe, our AI tool providers, and our accountant), who may use it only to provide their services to us or as their own policies describe; (b) if the law requires it, or to protect rights, safety, and security; (c) with a buyer or successor if our business is sold or reorganized; or (d) with your permission. We do not sell personal information, and we do not share it for cross-context behavioral advertising.

For text messages, see the Text messages section.

6. How long we keep it

We keep emails and client records as long as needed to respond, to provide services, and to meet legal, tax, and accounting record-keeping requirements (generally up to seven years for financial records), then delete or de-identify them.

7. Security

We use reasonable safeguards, including multi-factor authentication, limited access, and approved tools. No system is perfectly secure. If a breach affects your personal information, we will notify you as the law requires.

8. Your choices

You may ask us to tell you what personal information we hold about you, correct it, or delete it, by emailing sales@naumio.com. We will respond within a reasonable time, and may need to verify your identity. We may keep information that the law requires us to keep.

9. Children

The Site is for businesses and adults. It is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, email us and we will delete it.

10. Where information is processed

Naumio is in the United States. Our service providers may process information in the United States and other countries where they operate.

11. Text messages (SMS)

If you opt in to Naumio text alerts, we use your mobile number only to send those messages and replies. Today only Naumio's owner is enrolled, and the program is for adults 18 and over; we do not collect information from children.

We do not sell or rent mobile numbers or text opt-in data. We do not share mobile numbers or text opt-in data with third parties or affiliates for marketing or promotional purposes. We pass your number only to the service providers that deliver the messages (our text provider, Twilio, and phone carriers), and only to send these messages.

Replies in this program are written by automated AI assistant software.

Reply STOP to opt out at any time. You can ask us to show or delete your number and opt-in record at sales@naumio.com, unless the law requires us to keep it.

12. Changes

We may update this Policy. The "Last updated" date shows the latest version. If we make a material change, we will post it on this page before it takes effect.

13. Contact

MTA ULTRA IT LLC d/b/a Naumio, 8835 SW 107th Avenue #1033, Miami, FL 33176. Email: sales@naumio.com. See also our Terms of Use.